Former American Family Enterprise and Homesite Insurance executive brings operational know-how and technical prowess to further enhance Hippo’s claims experience
PALO ALTO, Calif., May 16, 2022 —Hippo (NYSE: HIPO), the home insurance group focused on proactive home protection, today named Keith Simard Vice President of Property Claims. Simard joins Hippo to oversee claims adjusting operations after ten years at American Family Enterprise, where he most recently served as Associate Vice President, Property Field and Catastrophe Claims.
With more than 15 years of managing claims and catastrophe response Simard will lead and manage Hippo’s property claims teams, while also working with Chief Claims Officer Grace Hanson to deliver a personalized claims experience for Hippo customers.
“Keith is a subject matter expert in claims strategy and brings both operational know-how and technical prowess to Hippo,” said Hanson. “He has a strong track record of successfully implementing cutting-edge technologies at scale and deploying field teams to support the claims function.”
Hippo protects the joy of homeownership by taking a proactive approach to home protection, delivering customer-first products services that safeguard its customers' most important financial asset. The company’s technology-enabled platform is designed to excel in an environment marked by increasing volatility and uncertainty, and deliver a level of responsiveness not previously seen in the industry.
“Hippo is transforming the insurance industry, supporting customers by keeping small things from becoming large issues, and providing exceptional customer service when a homeowner experiences a loss,” said Simard. “I am excited to join a company taking such a unique approach to insurance, and by the opportunity to modernize Hippo’s claims capabilities and further enhance the customer experience.”
Hippo’s goal is to make homes safer and better protected so customers spend less time worrying about the burdens of homeownership and more time enjoying their homes and the life within. Harnessing real-time data, smart home technology, and a growing suite of home services, we are creating the first integrated home protection platform. Hippo is headquartered in Palo Alto, California and offers insurance products that are available to more than 80 percent of U.S. homeowners in 38 states. Insurance products are offered through Hippo Insurance Services, which is a licensed property casualty insurance agent with commercial and personal lines products underwritten by various insurance companies. Hippo Insurance Services writes business through its affiliate, Spinnaker Insurance Company, which is a national property and casualty insurer rated A- by A.M. Best Company. Spinnaker’s address is 1 Pluckemin Way, Suite 102, Bedminster, NJ. For more information, including licensing information, visit http://www.hippo.com.