YOUR CLAIM, OUR PRIORITY
Start your claim online for a convenient and streamlined experience. Once submitted, our dedicated and experienced claims team will promptly begin reviewing your case.
Not insured through Hippo?
WE'RE BY YOUR SIDE
NO MATTER WHAT
When disaster strikes, we strike back. Our tech-powered team handles thousands of claims a year, getting you back to normal fast.
Start Your Claim
File your claim in the Hippo Home App or Hippo Portal. Our claims team will be here to guide you through every step.
Assessment & Inspection
We'll assign an adjuster to review your case. A virtual or in-person inspection may be scheduled to gather the necessary information.
Review & Approval
Your adjuster will review all the details and explain coverage. If approved, you’ll be notified quickly and provided next steps.
Fast Payment
If your claim is approved, we'll promptly process your payment so you can focus on recovery and moving forward.
UPLOAD FILES AND MANAGE CLAIMS IN THE HIPPO HOME APP
Submit your claim, share photos, and upload documents — all from the Hippo Home App.
You’ll also have access to our claims team for guidance and support every step of the way.
WANT TO CHECK YOUR,
CLAIM STATUS?
Track your current claim or review past claims anytime in the Hippo Home App or Hippo Portal.
REAL HOMEOWNERS
REAL RESULTS
“I had a great experience”
“Was very helpful”
“Agent was responsive, provided me great feedback”
“Was very helpful”
"Our adjuster did an excellent job communicating with us throughout the process."
“Friendly and competent”
“I received great service and response”
“I was amazed at how smooth and easy the process was.”
“I like the transparency of what we can expect”
Customer ratings aggregated from homeowner testimonials.
INSURED WITH
SOMEONE ELSE?
If your policy was placed with another carrier, you’ll need to file your claim directly with them. We’ll help you find the right contact details.
