Want to talk with Hippo?

We are here to help and would love to hear from you. Feel free to send us an email or call us directly.

SALES

Talk to one of our licensed agents about the coverage we can provide.
[email protected]

Customer support

Do you have questions about your policy?
Are you a California Customer that received a notice regarding your non-renewal?
[email protected]

(800) 585-0705

We are here from Monday to Friday, from
7:00 AM to 8:00 PM CST, and on Saturdays from 7:00 AM to 6:00 PM CST. We're closed on Sundays. For assistance outside these hours, email us at [email protected] or contact us during our regular hours.

Translators available.
You can also access your policy information and documents anytime from our Hippo Portal.

Log in

Claims

Our dedicated Claims team is here for you.
(855) 999-9746

Our dedicated claims team is available 24/7. You can call us anytime to file a claim.


You can also submit your claim online using the Hippo Home App or Hippo Portal. Once received, our team will review your claim and reach out with next steps.

File a claim online

Agent Support

Are you an agent with questions about your customer’s policy?

[email protected]

(650) 426-0546

We are here Monday - Friday, 
8 a.m. to 6 p.m. CT.

As an agent, you can access your customer’s policy information and documents anytime from our Agent Support.

LENDER SUPPORT

Are you a lender with questions about your customer’s policy?

[email protected]

[email protected]

(800) 585-0705, Opt #3

7 a.m. to 7 p.m. CT.

As a lender, you can access your client’s policy information and documents anytime through our Lender Support.

HIPPO HOME APP

Looking for an easy way to manage your policy and get personalized home maintenance plans? Download our free app.
home.hippo.com

Partnerships

Are you interested in working with Hippo? See how we work with partners:
hippo.com/partnerships

For media requests, send us an email to [email protected]

For any complaints, send us an email to [email protected]

For media requests, send us an email to [email protected]

For any complaints, send us an email to [email protected]

Hippo

Company

AboutCareersContact UsNewsroom

Resources

FAQInvestorsAgentsPartners

Features

ClaimsBlogReviews

Social Media

Get the App

app QR codeScan me
Privacy PolicyTerms and ConditionsLicensesCredit NoticeElectronic Transactions AgreementSecurity & Trust
© 2025 Hippo Holdings Inc.

References to “Hippo” mean Hippo Analytics Inc. d/b/a “Hippo Insurance Services” which is an insurance agency licensed in 50 states (California Lic. No. 0K96532, Texas Lic. No.2213178) that is domiciled in Delaware and has a principal place of business in California. Hippo sells property and casualty lines of insurance for affiliated and non-affiliated insurance carriers and other underwriting entities (“insurers”). Hippo receives compensation from insurers in the form of a base commission that is normally based on a predetermined percentage of the premium. You may contact Hippo for more information about compensation expected to be received by Hippo. Nothing on this site alters the terms or conditions of any insurance policy. Coverage and coverage amounts selected are the decision of the buyer. Availability and qualification for coverage, terms, rates, and discounts are subject to the insurer’s underwriting criteria, and may not be available in all states. Please read your policy for a complete description of coverage.