Want to talk with Hippo?
We are here to help and would love to hear from you. Feel free to send us an email or call us directly.
Customer support
We are here from Monday to Friday, from
7:00 AM to 8:00 PM CST, and on Saturdays from 7:00 AM to 6:00 PM CST. We're closed on Sundays. For assistance outside these hours, email us at [email protected] or contact us during our regular hours.
Claims
Our dedicated claims team is available 24/7. You can call us anytime to file a claim.
You can also submit your claim online using the Hippo Home App or Hippo Portal. Once received, our team will review your claim and reach out with next steps.
Agent Support
We are here Monday - Friday,
8 a.m. to 6 p.m. CT.
As an agent, you can access your customer’s policy information and documents anytime from our Agent Support.
LENDER SUPPORT
7 a.m. to 7 p.m. CT.
As a lender, you can access your client’s policy information and documents anytime through our Lender Support.
HIPPO HOME APP
Partnerships
For media requests, send us an email to [email protected]
For any complaints, send us an email to [email protected]
For media requests, send us an email to [email protected]
For any complaints, send us an email to [email protected]
